Privacy Policy

1. Introduction

SuperTrading.ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial analysis platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, username, password
• Profile Information: Trading preferences, experience level, investment goals
• Billing Information: Payment details, billing address (processed securely through Stripe)
• Contact Information: Information you provide when contacting support

2.2 Usage Data

We automatically collect information about how you use our Service:

• Pages visited, features used, time spent on the platform
• Search queries, screener configurations, watchlist contents
• Device information (browser type, operating system, IP address)
• Access times and frequency of use

2.3 Portfolio and Trading Data

If you choose to use our portfolio tracking features:

• Stock holdings, transaction history, portfolio performance
• Watchlist contents and alerts preferences
• Custom screener settings and saved searches

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Provide and maintain our financial analysis tools
• Process subscriptions and manage billing
• Customize content and recommendations
• Send alerts and notifications you've requested

3.2 Communication

• Respond to your inquiries and provide customer support
• Send important service updates and announcements
• Deliver educational content and market insights (with your consent)

3.3 Improvement and Analytics

• Analyze usage patterns to improve our Service
• Develop new features and functionality
• Monitor and ensure security of our platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment Processing: Stripe for secure payment processing
• Email Services: Email service providers for notifications and support
• Analytics: Analytics providers to understand usage patterns
• Infrastructure: Cloud hosting and database services

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security breaches
• Enforce our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Infrastructure: Industry-standard security practices and monitoring
• Regular Audits: Security assessments and vulnerability testing

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service and fulfill the purposes outlined in this policy
• Comply with legal obligations and resolve disputes
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. Your Rights and Choices

7.1 Account Information

You can access and update your account information through your profile settings.

7.2 Communication Preferences

You can opt out of promotional emails by following the unsubscribe instructions in any email or updating your preferences in your account settings.

7.3 Data Subject Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze usage patterns and improve performance
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality of our Service.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Email: privacy@supertrading.ai
Address: [Your Business Address]
Phone: [Your Contact Number]

For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.